Destiny+Q&A

My question would be: Is there a way to look at the title of a book and see who currently has it checked out?

**When you are logged in as either __library administrator or site admin__, go to

• Circulation • Click on Copy Status • Enter the title of the book • Click Enter • If there is only one copy with that title, the copy status page for that one book will come up with the information on both the current check out and the last previous check out. • If there is more than one copy of that book, you will need to click on the appropriate barcode for the copy in question to access the copy status information.**

Will there be another Destiny training for media specialists and assistants?

**Our hope is that we can offer training to one media coordinator at each site and then that person can train the other media coordinators/assistants at their school. We plan to offer training for new media coordinators next fall.

There are online training tools available on the Follett website** [|**http://www.fsc.follett.com/**] **You can contact Deb Bonner and Sue Moody if you have questions, as well as Follett Destiny support for any technical questions - 1-800-722-7424** Is there a way to make the search in the Destiny catalog more kid friendly? It doesn't retrieve anything if the search is spelled wrong (even if the spelling isn't that far off). We can't even search by typing the beginning of a keyword and an asterisk. Are we missing something?
 * **Click on Training**
 * **Click on By Product**
 * **Click onDestiny Training**
 * **Click on On-Demand eLearning for Destiny**
 * **Complete the Login Page - Click Submit**
 * **Click on Destiny Resource Management Solutions**
 * ** Click on Library Manager **

**This is an excellent recommendation for enhancement for Follett. Submit the request for enhancement on the Online Help site. Click on the Contact Us tab and then click on the Let Us Know link. Complete the form and submit.** We have repeated problems with Destiny suddenly not recognizing barcodes for our books. It seems to randomly decide to take a barcode (i.e.: 3061800001234) and replace the first digit with an asterisk. So when we try to check-in/check-out a book it will say "barcode *061800001234 not found". We end up having to edit the record of the book to change it back to the original barcode. It happens with books that have worked just fine in the past, and there seems to be no rhyme or reason for it.


 * This problem is a side effect of the barcode filters that were put in place when we migrated from Athena to Destiny. There are a number of variables in getting the barcode filters removed. It is best to contact Deb or Sue directly for more information on the process. **

I thought there was a way for kids to write and post reviews for books that would show up in the catalog when they use the Destiny Quest feature. How does that work? I've tried to play around with it, but can't seem to figure it out. Do they need a login to do that part?

** When using WebPath Express, can we filter the results so that only the webpages that are identified as appropriate for K-5 show up (so kids don't have the option of clicking on the ones that are appropriate only for 6-8 or 9-12)?
 * Reviews are not site-specific so we are not utilizing that feature.

**To filter WebPath Express results appropriate for elementary, go to

• Catalog • Search Setup • WebPath Express subtab • Edit • Set Grade Level to Elementary • Save

Keep in mind that some sites will show up as Elementary, Middle and High. Those sites may have general information and have been deemed appropriate for all levels**

We check out magazines to our students using a temporary barcode number that is attached to an envelope. Today a student returned a magazine in the book drop without the temporary envelope. Is there was a way to see the items we checked out temporarily?

**• Go to Back Office • Reports • Collection Statistics Summary • When the summary comes up (it takes a few minutes to populate), scroll down to Temporary. There is a blue link on the right side of the page with the number of temporary items – click on that link. This will give you a list of the items and the associated barcodes. • Choose the barcode that corresponds to the magazine title • Go to Circulation • Copy Status • Enter the barcode – click enter • The check out information for the title will come up.**

How do I adjust the due date for extended time away from school? example... when we were out for Thanksgiving break .... Destiny did not take into account the three days we were not in school .... no books could have been due on Wed, Thurs, Fri ... we weren't here

**The first step is to set up your calendar with days that you’re closed. Go to • Back Office • Calendar/Hours • Click on dates to mark them closed – holidays, vacation days, workdays

The next step is to set the parameter for your loan periods. Go to • Back Office • Site Configurations • Circulation subtab • Calculate library loan periods based on OPEN days (instead of calendar days) • Click Save** How do I get into the "home" tab for my school and make one of the fancy homepages" that some schools have? It is part of my IGP to have a media center page and I want to do it on the Destiny page

**Logging in as either yourself (Library Administrator) or as Site Administrator, • Click on the HOME tab at the top of the page. • Click on the Edit button. • To change your Introductory Text, click on the edit button • To add links to other resources, click on the Add Group button Some understanding and mastery of html is useful in this process. Check out other schools home pages for ideas.** Inventory? What do we need to know using Destiny?

**To begin an inventory, go to • Back Office • Inventory • Start new • Name your inventory • If you are going to inventory the entire collection in one inventory, you do not need to insert call numbers. • If you are going to inventory specific sections, you will need to insert call numbers – example 000.000 to 999.999 or E AAA to E ZZZ • You can also limit your inventory to circulation types – example – regular, equipment, or reference. • If you want the inventory to be set to account for materials that have been seen since a specific date, set that date • Click OK • Scan all materials within the parameters that you set for that inventory – fiction, non fiction, equipment etc.**

Is there a way to print multiple random patron barcodes? (for new students)

**Not at this time. This is an excellent recommendation for enhancement for Follett - printing multiple patron barcodes from a list. Submit the enhancement on the Online Help site. Click on the Contact Us tab and then on the Let Us Know link. Complete the form and submit.**

How can I print overdue notices for one track at the time or one grade level at the time?

• Go to Back Office • Reports • Patrons subtab • Checked Out/Overdue Materials & Unpaid Fines • Page 1 – Format – Checked out/Overdue – All that are currently overdue (Your choice to include Unpaid Library and Patron Fines) Format results as Notice • Page 2 – Limit results to – Choose Patrons and Materials • Page 3 – Details – Select and sort by TRACK from TRACK1 to TRACK1 Choose remainder of detail options as needed for your site. Include Grade Level and Homeroom.
 * To print overdue notices for one track,

Use this same process to print overdue notices for one grade level, changing the Select and sort by Grade Level from 01 to 01**

Can something be done about the computer adding digits, letters or symbols to the barcard # when scanned?( I still have this problem occasionally)

** Could the search function be modified so that all words don't have to be spelled exactly right to show results?(especially on the "add hold" tab)
 * This problem is a side effect of the barcode filters that were put in place when we migrated from Athena to Destiny. There are a number of variables in getting the barcode filters removed. It is best to contact Deb or Sue directly for more information on the process.

**This is an issue with Destiny 8.5. The due date that shows up on the checkout record INCLUDES the grace period. When we move to Destiny 9.0, this problem should be resolved.** • Is anyone working on the checking in books problem? The one where you have to reset after so many books or they might not check in? Sometimes I get whippin' along (6 classes worth of books) and forget to reset. Then the kids tell me they brought something back that I say they didn't and sadly enough they are usually right!

** This may be an issue with certain barcode scanners. We do not have a definitive answer at this time. **

We have experienced barcode changes that prevent books from being checked back in/out. It appears that the barcode has letters that are added to it in the process of checking out the item. My observation is that the letters are often the letters of the last name of the patron checking out the item or a part of the title. The barcode appears with an asterisk in the front of it and when viewing the copy record, it shows something in addition to the correct barcode athe beginning of it.

** We have Destiny set up to give students a one day grace period for all regular materials. So books due Monday don't have a fine if turned in Tuesday.
 * This problem is a side effect of the barcode filters that were put in place when we migrated from Athena to Destiny. There are a number of variables in getting the barcode filters removed. It is best to contact Deb or Sue directly for more information on the process.

But here's the glitch. If a book due Monday is turned in Wednesday, the fine isn't $.10 (one day late and one day grace), it is $.20 (two days late).

I've poked around in Destiny but don't see a way to change that. Any thoughts? Manually waiving isn't really feasible because it would necessitate adjusting the fine on every single overdue book at the time of check in. ???? I don’t know about this one either …

** This is an issue with Destiny 8.5. The due date that shows up on the checkout record INCLUDES the grace period. When we move to Destiny 9.0, this problem should be resolved. **

Just had this come up---Books that were previously in the system are sometimes not being recognized. I have to do a temporary add. When I add them back in to the system, do I count them as a book that I have added?

My other question would be why would it do this? These books have previously been checked out by students this year. Now they come up as not being in the system. Not sure what is going on. Thanks.

When students are out of school for 1 or 2 snow days (like we had last week), is there a way to waive the daily fine amount for all impacted students simultaneously, as opposed to waiving the fine on an individual basis?
 * This problem is a side effect of the barcode filter that were put in place when we migrated from Athena to Destiny. There are a number of variables in getting the barcode filters removed. It is best to contact Deb or Sue directly for more information on the process. **


 * Unfortunately, there is no way to globally waive fines. It needs to be done for each individual record .**