Recent Changes

Athena Users Checklist
LocalJune 2009
In the future Athena will be taken off the WCPSS school servers and will no longer be supported by Technical Services. It has been replaced by Destiny which is accessed via the web. However, some schools have chosen to use Athena as a database for Leveled Book Rooms, Textbooks and equipment. Athena 9.2 was the last version to be produced and legally bought for each WCPSS school. It can be used in perpetuity. However, someone at each school must be assigned to manage it. There is a Blackboard site called Athena Users' Group which contains all necessary documentation for running Athena.
The following checklist is basic to protection of the database.
Local install only
Backup
External
Install disk
Backup ath to a workstation or laptop of your choice ( 2 recommended ways)
Copy the Athena folder
Patron Database
How to clean up old patrons
Load only teachers
Athena Blackboard site
Help buttonsthe "C" drive of a workstation or laptop of your choice. Create a shortcut to ath.exe in the Athena folder (C:\Athena\ath.exe FULL)
Or install Athena from the install disk (must have the original disk sleeve with the ID number and product number on it or contact Library Media Services). Once Athena is installed, go to System Admin, choose "Restore" and select the most recent ath.zip backup file.
External backup required because hard drives can be reimaged and/or crash. Multiple backups in multiple places is recommended.

Athena Users Checklist
Local install only
Backup
External
Install disk
Backup ath or folder
Patron Database
How to clean up old patrons
Load only teachers
Athena Blackboard site
Help buttons

This problem is a side effect of the barcode filters that were put in place when we migrated from Athena to Destiny. There are a number of variables in getting the barcode filters removed. It is best to contact Deb or Sue directly for more information on the process.
Could the search function be modified so that all words don't have to be spelled exactly right to show results?(especially on the "add hold" tab)
??????????????This is an issue with Destiny 8.5. The due date that shows up on the checkout record INCLUDES the grace period. When we move to Destiny 9.0, this problem should be resolved.
•
Is anyone working on the checking in books problem? The one where you have to reset after so many books or they might not check in? Sometimes I get whippin' along (6 classes worth of books) and forget to reset. Then the kids tell me they brought something back that I say they didn't and sadly enough they are usually right!
I’mThis may be an issue with certain barcode scanners. We do not sure abouthave a definitive answer at this one ….time.
We have experienced barcode changes that prevent books from being checked back in/out. It appears that the barcode has letters that are added to it in the process of checking out the item. My observation is that the letters are often the letters of the last name of the patron checking out the item or a part of the title. The barcode appears with an asterisk in the front of it and when viewing the copy record, it shows something in addition to the correct barcode athe beginning of it.
This problem is a side effect of the barcode filters that were put in place when we migrated from Athena to Destiny. There are a number of variables in getting the barcode filters removed. It is best to contact Deb or Sue directly for more information on the process.

You can contact Deb Bonner and Sue Moody if you have questions, as well as Follett Destiny support for any technical questions - 1-800-722-7424
Is there a way to make the search in the Destiny catalog more kid friendly? It doesn't retrieve anything if the search is spelled wrong (even if the spelling isn't that far off). We can't even search by typing the beginning of a keyword and an asterisk. Are we missing something?
is an excellantexcellent recommendation for
We have repeated problems with Destiny suddenly not recognizing barcodes for our books. It seems to randomly decide to take a barcode (i.e.: 3061800001234) and replace the first digit with an asterisk. So when we try to check-in/check-out a book it will say "barcode *061800001234 not found". We end up having to edit the record of the book to change it back to the original barcode. It happens with books that have worked just fine in the past, and there seems to be no rhyme or reason for it.
a side affecteffect of the
I thought there was a way for kids to write and post reviews for books that would show up in the catalog when they use the Destiny Quest feature. How does that work? I've tried to play around with it, but can't seem to figure it out. Do they need a login to do that part?
Reviews are not site-specific so we are not utilizing that feature.
• Scan all materials within the parameters that you set for that inventory – fiction, non fiction, equipment etc.
Is there a way to print multiple random patron barcodes? (for new students)
is an excellantexcellent recommendation for
How can I print overdue notices for one track at the time or one grade level at the time?
To print overdue notices for one track,
Use this same process to print overdue notices for one grade level, changing the Select and sort by Grade Level from 01 to 01
Can something be done about the computer adding digits, letters or symbols to the barcard # when scanned?( I still have this problem occasionally)
a side affecteffect of the
Could the search function be modified so that all words don't have to be spelled exactly right to show results?(especially on the "add hold" tab)
??????????????
I’m not sure about this one ….
We have experienced barcode changes that prevent books from being checked back in/out. It appears that the barcode has letters that are added to it in the process of checking out the item. My observation is that the letters are often the letters of the last name of the patron checking out the item or a part of the title. The barcode appears with an asterisk in the front of it and when viewing the copy record, it shows something in addition to the correct barcode athe beginning of it.
a side affecteffect of the
We have Destiny set up to give students a one day grace period for all regular materials. So books due Monday don't have a fine if turned in Tuesday.
But here's the glitch. If a book due Monday is turned in Wednesday, the fine isn't $.10 (one day late and one day grace), it is $.20 (two days late).
I've poked around in Destiny but don't see a way to change that. Any thoughts? Manually waiving isn't really feasible because it would necessitate adjusting the fine on every single overdue book at the time of check in.
???? I don’t know about this one either …
This is a question foran issue with Destiny Technical Support.8.5. The due date that shows up on the checkout record INCLUDES the grace period. When we move to Destiny 9.0, this problem should be resolved.
Just had this come up---Books that were previously in the system are sometimes not being recognized. I have to do a temporary add. When I add them back in to the system, do I count them as a book that I have added?
My other question would be why would it do this? These books have previously been checked out by students this year. Now they come up as not being in the system. Not sure what is going on. Thanks.
a side affecteffect of the
When students are out of school for 1 or 2 snow days (like we had last week), is there a way to waive the daily fine amount for all impacted students simultaneously, as opposed to waiving the fine on an individual basis?
Unfortunately, there is no way to globally waive fines. It needs to be done for each individual record.

• Calculate library loan periods based on OPEN days (instead of calendar days)
• Click Save
2. HowHow do I
Logging in as either yourself (Library Administrator) or as Site Administrator,
• Click on the HOME tab at the top of the page.
Some understanding and mastery of html is useful in this process.
Check out other schools home pages for ideas.
3. Inventory?Inventory? What do
To begin an inventory, go to
• Back Office

This is an excellant recommendation for enhancement for Follett. Submit the request for enhancement on the Online Help site. Click on the Contact Us tab and then click on the Let Us Know link. Complete the form and submit.
We have repeated problems with Destiny suddenly not recognizing barcodes for our books. It seems to randomly decide to take a barcode (i.e.: 3061800001234) and replace the first digit with an asterisk. So when we try to check-in/check-out a book it will say "barcode *061800001234 not found". We end up having to edit the record of the book to change it back to the original barcode. It happens with books that have worked just fine in the past, and there seems to be no rhyme or reason for it.
the barcode filterfilters that were
I thought there was a way for kids to write and post reviews for books that would show up in the catalog when they use the Destiny Quest feature. How does that work? I've tried to play around with it, but can't seem to figure it out. Do they need a login to do that part?
Reviews are not site-specific so we are not utilizing that feature.
Use this same process to print overdue notices for one grade level, changing the Select and sort by Grade Level from 01 to 01
Can something be done about the computer adding digits, letters or symbols to the barcard # when scanned?( I still have this problem occasionally)
the barcode filterfilters that were
Could the search function be modified so that all words don't have to be spelled exactly right to show results?(especially on the "add hold" tab)
??????????????
I’m not sure about this one ….
We have experienced barcode changes that prevent books from being checked back in/out. It appears that the barcode has letters that are added to it in the process of checking out the item. My observation is that the letters are often the letters of the last name of the patron checking out the item or a part of the title. The barcode appears with an asterisk in the front of it and when viewing the copy record, it shows something in addition to the correct barcode athe beginning of it.
the barcode filterfilters that were
We have Destiny set up to give students a one day grace period for all regular materials. So books due Monday don't have a fine if turned in Tuesday.
But here's the glitch. If a book due Monday is turned in Wednesday, the fine isn't $.10 (one day late and one day grace), it is $.20 (two days late).

Click on Destiny Resource Management Solutions
Click on Library Manager
any technical questions.questions - 1-800-722-7424
Is there a way to make the search in the Destiny catalog more kid friendly? It doesn't retrieve anything if the search is spelled wrong (even if the spelling isn't that far off). We can't even search by typing the beginning of a keyword and an asterisk. Are we missing something?
???????This is an excellant recommendation for enhancement for Follett. Submit the request for enhancement on the Online Help site. Click on the Contact Us tab and then click on the Let Us Know link. Complete the form and submit.
We have repeated problems with Destiny suddenly not recognizing barcodes for our books. It seems to randomly decide to take a barcode (i.e.: 3061800001234) and replace the first digit with an asterisk. So when we try to check-in/check-out a book it will say "barcode *061800001234 not found". We end up having to edit the record of the book to change it back to the original barcode. It happens with books that have worked just fine in the past, and there seems to be no rhyme or reason for it.
Changed barcodes areThis problem is a side-affect from havingside affect of the barcode filters turned onfilter that were put in place when we migrated from Athena to Destiny. ContactThere are a number of variables in getting the barcode filters removed. It is best to contact Deb Bonner or Sue Moodydirectly for directions and assistance in gettingmore information on the filters turned off at your school.process.
I thought there was a way for kids to write and post reviews for books that would show up in the catalog when they use the Destiny Quest feature. How does that work? I've tried to play around with it, but can't seem to figure it out. Do they need a login to do that part?
Reviews are not site-specific so we are not utilizing that feature.
• Scan all materials within the parameters that you set for that inventory – fiction, non fiction, equipment etc.
Is there a way to print multiple random patron barcodes? (for new students)
- printing multiple patron barcodes
How can I print overdue notices for one track at the time or one grade level at the time?
To print overdue notices for one track,

Our hope is that we can offer training to one media coordinator at each site and then that person can train the other media coordinators/assistants at their school. We plan to offer training for new media coordinators next fall.
There are online training tools available on the Follett website **http://www.fsc.follett.com/**
on Training
Click
Click on By Product
Click
Click onDestiny Training
Click
Click on On-Demand for Destiny
Complete
Complete the Login Click Submit
Click
Click on Destiny Management Solutions
Click on Library Manager
You can contact Deb Bonner and Sue Moody if you have questions, as well as Follett Destiny support for any technical questions.
My other question would be why would it do this? These books have previously been checked out by students this year. Now they come up as not being in the system. Not sure what is going on. Thanks.
This problem is a side affect of the barcode filter that were put in place when we migrated from Athena to Destiny. There are a number of variables in getting the barcode filters removed. It is best to contact Deb or Sue directly for more information on the process.
individual basis?
Unfortunately, there is no way to globally waive fines. It needs to be done for each individual record.

• If there is only one copy with that title, the copy status page for that one book will come up with the information on both the current check out and the last previous check out.
• If there is more than one copy of that book, you will need to click on the appropriate barcode for the copy in question to access the copy status information.
Pam Purifoy, NBCT
Media Specialist
York Elementary
*
1. WillWill there be next fall. There
There are great online training tools (((((( please put in hereavailable on the directions to accessFollett website **http://www.fsc.follett.com/**
Click on Training
Click on By Product
Click onDestiny Training
Click on On-Demand eLearning for Destiny
Complete the training)))
2. IsLogin Page - Click Submit
Click on Destiny Resource Management Solutions
Click on Library Manager
You can contact Deb Bonner and Sue Moody if you have questions, as well as Follett Destiny support for any technical questions.
Is there a missing something?
I’m guessing we just tell them to ask for an enhancement…. This is a Follett issue.???
3. We
???????
We have repeated
Changed barcodes are a side-affect from having barcode filters turned on in Destiny. Contact Deb Bonner or Sue Moody for directions and assistance in getting the filters turned off at your school.
4. II thought there
Reviews are not site-specific so we are not utilizing that feature.
5. WhenWhen using WebPath
To filter WebPath Express results appropriate for elementary, go to
• Catalog
• Save
Keep in mind that some sites will show up as Elementary, Middle and High. Those sites may have general information and have been deemed appropriate for all levels
Susan Bock
Media Specialist/Special Programs
Wildwood Forest Elementary School
We check out magazines to our students using a temporary barcode number that is attached to an envelope. Today a student returned a magazine in the book drop without the temporary envelope. Is there was a way to see the items we checked out temporarily?
• Go to Back Office
• Enter the barcode – click enter
• The check out information for the title will come up.
Sandra Wagner, MLS, NBCT
Media Coordinator
Salem Elementary School
*
1. HowHow do I
The first step is to set up your calendar with days that you’re closed. Go to
• Back Office
• Click OK
• Scan all materials within the parameters that you set for that inventory – fiction, non fiction, equipment etc.
Enola K. Grice
Media Specialist
Farmington Woods IB/PYP Magnet Elementary School
Is there a way to print multiple random patron barcodes? (for new students)
Not at this time. This is an excellant recommendation for enhancement for Follett - printing patron barcodes from a list. Submit the enhancement on the Online Help site. Click on the Contact Us tab and then on the Let Us Know link. Complete the form and submit.
How can I print overdue notices for one track at the time or one grade level at the time?
To print overdue notices for one track,
This problem is a side affect of the barcode filter that were put in place when we migrated from Athena to Destiny. There are a number of variables in getting the barcode filters removed. It is best to contact Deb or Sue directly for more information on the process.
Could the search function be modified so that all words don't have to be spelled exactly right to show results?(especially on the "add hold" tab)
Sunny Mangum
Willow Springs Media Center
*??????????????
Is anyone working on the checking in books problem? The one where you have to reset after so many books or they might not check in? Sometimes I get whippin' along (6 classes worth of books) and forget to reset. Then the kids tell me they brought something back that I say they didn't and sadly enough they are usually right!
I’m not sure about this one ….
Sarah Rankin, MLS
A.V. Baucom Elementary School
*
We have experienced barcode changes that prevent books from being checked back in/out. It appears that the barcode has letters that are added to it in the process of checking out the item. My observation is that the letters are often the letters of the last name of the patron checking out the item or a part of the title. The barcode appears with an asterisk in the front of it and when viewing the copy record, it shows something in addition to the correct barcode athe beginning of it.
This problem is a side affect of the barcode filter that were put in place when we migrated from Athena to Destiny. There are a number of variables in getting the barcode filters removed. It is best to contact Deb or Sue directly for more information on the process.
Susan W. Jackson, Media Coordinator
Davis Drive Middle School
*
We have Destiny set up to give students a one day grace period for all regular materials. So books due Monday don't have a fine if turned in Tuesday.
But here's the glitch. If a book due Monday is turned in Wednesday, the fine isn't $.10 (one day late and one day grace), it is $.20 (two days late).
I've poked around in Destiny but don't see a way to change that. Any thoughts? Manually waiving isn't really feasible because it would necessitate adjusting the fine on every single overdue book at the time of check in.
???? I don’t know about this one either …
Jodi Freeze, MLS
Media Specialist
Middle Creek High School
*This is a question for Destiny Technical Support.
Just had this come up---Books that were previously in the system are sometimes not being recognized. I have to do a temporary add. When I add them back in to the system, do I count them as a book that I have added?
My other question would be why would it do this? These books have previously been checked out by students this year. Now they come up as not being in the system. Not sure what is going on. Thanks.
This problem is a side affect of the barcode filter that were put in place when we migrated from Athena to Destiny. There are a number of variables in getting the barcode filters removed. It is best to contact Deb or Sue directly for more information on the process.
Pam Purifoy, NBCT
Media Specialist
York ElementaryWhen students are out of school for 1 or 2 snow days (like we had last week), is there a way to waive the daily fine amount for all impacted students simultaneously, as opposed to waiving the fine on an individual basis?
Unfortunately, there is no way to globally waive fines. It needs to be done for each individual record.